Difference between image in Phocus and PS CS4 using Snow Leopard

[jeff.grant@pobox.com]

I have just installed SL on my 15" MBP, and also just got my new Eizo CG222W properly calibrated. I then started Phocus and exported a shot to PS CS4. What I see is a slight variation between the image in Phocus and PS. Normally, I never see a difference. Have I discovered an incompatibility between SL and Phocus. I haven't seen any issues mentioned elsewhere.

[jeff.grant@pobox.com]

It's always good to respond to one's own posts. A bit more testing would indicate that under SL, Phocus no longer honours the profile of the external monitor. I set my Macbook to the same profile as the external monitor and it then looks like the exported file in PS. This was an early bug in Phocus which got fixed along the way. Do any of the Beta testers test something like this? it would affect iMac and Powerbook users whose external screens would be quite different to the inbuilt.

[Dustbak]

I copy my files made on location to the MacPro and use the 30" screen. Maybe when I put 2 30" screens next to each other I need to move to a larger working space for that to happen but maybe one of these days...

[jeff.grant@pobox.com]

OK, continuing with my soliloquy, can someone tell me how I raise this as a bug to the developers?

[horseoncoboy]

be aware that the problem you found with phocus  is also a cs 4 problem !

[alexkent]

hi,

have you updated to 10.6.3 ?
i know that there was a bug in 10.6.0 that caused custom profiles for non-main displays not to work properly.
i was under the impression it had been fixed.

alex.

[robertpoll]

To raise a bug with hasselblad just email the details to support@hasselblad.com

...rob

[jeff.grant@pobox.com]

be aware that the problem you found with phocus  is also a cs 4 problem !

I wasn't aware of it but my issue is that I adjust an image in Phocus, export it and it looks different in PS.

[jeff.grant@pobox.com]

hi,

have you updated to 10.6.3 ?
i know that there was a bug in 10.6.0 that caused custom profiles for non-main displays not to work properly.
i was under the impression it had been fixed.

alex.

Thanks Alex, I am on 10.6.3. I am home again now, and just tried it on Leopard 10.5.8 on an iMac and it works as it should. It looks like SL and Phocus don't understand each other. Do you have a pointer to the problem in 10.6.0?

[jeff.grant@pobox.com]

To raise a bug with hasselblad just email the details to support@hasselblad.com

...rob

Thanks Rob.

[horseoncoboy]

be aware that the problem you found with phocus  is also a cs 4 problem !

I wasn't aware of it but my issue is that I adjust an image in Phocus, export it and it looks different in PS.

on the same display ? cs 4 is also not able to handle color management right with a second display connected. 10.6.3 has nothing changed -  hope adobe has fixed this bug with cs 5.

[jeff.grant@pobox.com]

Yep, on the same display. The image that I started this with shows Phocus and PS images on the same display.

[jeff.grant@pobox.com]

Well I just got a reply from Hasselblad. The short story, while asking me to send more info, is to f*** off and talk to my dealer as the support email is not for simple users like me. Anyone from Hasselblad care to clarify?

[docmoore]

Jeff,

Always makes one feel good to get that kind or response when you are willing to upgrade to their new camera...
do you need to buy five before you are worth their time?

Lucky for us that the new LR 3.2 noise reduction and sharpening tromps Phocus. Were it not for the DAC corrections
I would shelve it for the present time.

Bob

[jeff.grant@pobox.com]

Jeff,

Always makes one feel good to get that kind or response when you are willing to upgrade to their new camera...
do you need to buy five before you are worth their time?

Lucky for us that the new LR 3.2 noise reduction and sharpening tromps Phocus. Were it not for the DAC corrections
I would shelve it for the present time.

Bob

Bob,

I'd have to admit to being seriously pissed off. I just don't think that Phase are any better at service, and their gear isn't in the same league. Our friendly Hasselblad man in Oz is great but I don't expect to report software bugs via him. My expectation is that I have some well documented process to report bugs. The price level alone is enough to think that this is not unreasonable.