Hasselblad--Major Disconnect with HNNR and Phocus, Please Fix

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Bob Foster

Quote from: MGrayson on March 30, 2025, 04:39:43 AMDid Hasselblad claim that it works with Phocus Desktop?

No. There is no mention of HNNR in the README provided for Phocus 3.8.5 (MAC).

Bob

MGrayson

Quote from: Bob Foster on March 30, 2025, 06:50:54 AM
Quote from: MGrayson on March 30, 2025, 04:39:43 AMDid Hasselblad claim that it works with Phocus Desktop?

No. There is no mention of HNNR in the README provided for Phocus 3.8.5 (MAC).

Bob
My point is that Hasselblad never claimed it would work with Phocus Desktop. It may be a missing *desired* feature, but it does not need to be "fixed".

gg12

Historically, processing software was organized with a main hub for processing on a desktop, and some various features added on as ancillaries to that hub. And then a slimmed-down version was developed for less-capable use platforms, such as iPads or phones. What is going on here is a big substantive change to that model, and it doesn't make sense for a serious user.

The noise reduction is on a lesser platform, Phocus Mobile II, and is not available on the main Phocus (desktop) which any serious user would use for processing. Worse, if you use them together, the image is degraded. The only way is to use noise reduction on the portable platform, make a TIF, and then start again on the desktop, losing key features of the Hassy world. It's upside down and nuts.

Someone thought it cute to get it out into the world faster, but totally missed understanding their users. Until the noise reduction is available on Phocus, the main platform, this will remain both unattractive and an embarrassing solution. 

Paul2660

Fixed may not be the best wording. I agree. It should have not been over looked as a possible issue. I still say it's a huge oversight. And based on my conversations with tech support on this issue I don't believe they really fully understand the process of HNNR and that it does create a denoised 3FR to be used in Phocus desktop or any other raw conversion software that supports 3FR. They also implied you can export a 16 bit tif from PM2 with the pro photo color space but I have not found any settings in PM2 to allow this. If anyone does know please post.

Paul

errissa

I would like to see HNNR come to Phocus Desktop but absent or until that I'd be happy with a "fix" that disables noise reduction when Phocus Desktop imports a 3FR that has HNNR. I don't see how that could be hard to implement.

Paul2660

After many long emails with Hasselblad support I feel it's clearly an issue where one side is not aware what the other is doing. I had open support with PM2 and an open support tech on Phocus desktop. The PM2 group implied they did not know about this issue but felt I could just use PM2 as my editing tool. I informed them that was not what I wanted as I use layers a lot and there is no way (at least that I can find) to export as a 16 bit tif from PM2. 

Phocus desktop team asked for examples which I sent but never did hear anything back besides "turn off the noise reduction slider" in Phocus. This of course does nothing.

I agree it should be a simple setting in Phocus as Lr and all other raw converters I have tried do not do this.

Paul