Phocus not starting up on MacPro

[Georg Dresel]

Hi there,

I am running a MacPro 2019 with Ventura - as I m new to Hasselblad I installed Phocus 3.7.5 but it does not even start up. Ie when you start it, a very small completely white window appears and then nothing happens. If you look up the application with the "close it" function from Apple, it says "does not react" next to the Phocus app image.

I am also running a Macbook pro 2022 version with an M1 chip - no issues whatsoever with Phocus.

Anyone any ideas?

thanks, Georg

[PatrickM]

It runs on my 2017 iMac with OS Ventura. Try uninstalling then reinstall it.