front and rear dial problem

[cementjungle]

That is interesting ... and confusing.

I understood from some posts that the problem is hardware-related. It seems it is not, or at least sometimes not.

So this means all X1D owners should/could make this change in the hidden menu, without harm, or is this not recommended?

Siddaarta,

In some cases, neither firmware or the new service menu adjustment will rectify this issue; if so, please contact technical support regarding at techsupport@hasselbladbron.com.

Sincerely,

Eric Peterson
Field Sales Specialist
Hasselblad

I had an issue today while I was shooting. All of a sudden neither dial worked at all.... no response when turning either one, no matter how much I turned them. I took the battery out and everything went back to normal after that.

Is this an indication of impending issues with the dials, or was that simply a fluke completely in the firmware?

[tedtrimmer]

Same problem here, have not chanced my camera with the firmware "upgrades".  On the job I have learned to quickly release and reset the battery and push the on button, I can usually salvage the shot and change the aperture before it to late to take any shot as planned.  My camera is an early USA one.  I was not a beta tester.

[hpreisler]

I am the owner of a H4D-31 and have the same problem, but is not possible to follow the method mentioned above. The firmware is not updated yet. Can you please forward the version where this procedure is possible ?

Best regards

Henrik Preisler