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Main Board => X1D/X2D Cameras => Topic started by: PhotoXD on November 21, 2019, 11:03:31 PM

Title: Problems connecting X1D2 with Phocus
Post by: PhotoXD on November 21, 2019, 11:03:31 PM
Hi guys,

who has also problems with connecting the X1D2 with Phocus ?
The Camera is only charging but cannot make a connection to the computer.

I usw USB-C to USB-C (Apple Macbook Pro 2019)

Best Michael
Title: Re: Problems connecting X1D2 with Phocus
Post by: hugenoot on November 21, 2019, 11:21:36 PM
Works with USB-A / USB-C cable...
Title: Re: Problems connecting X1D2 with Phocus
Post by: Mr-Anderson on November 22, 2019, 12:34:43 AM
There will be a update to fix this problem. Known by HB
Title: Re: Problems connecting X1D2 with Phocus
Post by: iSpenc on November 22, 2019, 08:54:57 AM
Quote from: PhotoXD on November 21, 2019, 11:03:31 PM
Hi guys,

who has also problems with connecting the X1D2 with Phocus ?
The Camera is only charging but cannot make a connection to the computer.

I usw USB-C to USB-C (Apple Macbook Pro 2019)

Best Michael

If you are using the cable that came with the MacBook Pro, you will only get power. These cables don't carry data as they are intended to be used for charging only.

There are a lot of USB-C to USB-C "charging only" cables on the market as they have become popular on phones and computers for power delivery. There is not visible difference. The data and power cables also vary in the amount of power they carry and how much data speed they can push through.
Title: Re: Problems connecting X1D2 with Phocus
Post by: a friedrich on November 22, 2019, 08:39:15 PM
Quote from: iSpenc on November 22, 2019, 08:54:57 AM
Quote from: PhotoXD on November 21, 2019, 11:03:31 PM
Hi guys,

who has also problems with connecting the X1D2 with Phocus ?
The Camera is only charging but cannot make a connection to the computer.

I usw USB-C to USB-C (Apple Macbook Pro 2019)

Best Michael

If you are using the cable that came with the MacBook Pro, you will only get power. These cables don't carry data as they are intended to be used for charging only.

There are a lot of USB-C to USB-C "charging only" cables on the market as they have become popular on phones and computers for power delivery. There is not visible difference. The data and power cables also vary in the amount of power they carry and how much data speed they can push through.

I believe the HB implementation of USB-C is buggy, as I managed to get a USB2 connection with the  cable that came with the MacBook Pro. But the connection only works sometimes...
Title: Re: Problems connecting X1D2 with Phocus
Post by: Dario Bologna on November 23, 2019, 06:34:05 AM
Quote from: Dario Bologna on November 17, 2019, 11:13:12 AM
USB-C to USB-C connection is a nightmare, because the same cable can be used for data and for charge. (As I understand).
Now I'm using:
1-https://www.amazon.it/dp/B07D7S9211/ref=cm_sw_r_oth_apip_Ae6KUutRmrALO (https://www.amazon.it/dp/B07D7S9211/ref=cm_sw_r_oth_apip_Ae6KUutRmrALO)
2-https://www.amazon.it/dp/B07J5CDJ9Z/ref=cm_sw_r_oth_apip_iycS8xwNHNm7u (https://www.amazon.it/dp/B07J5CDJ9Z/ref=cm_sw_r_oth_apip_iycS8xwNHNm7u)
keeping USB3 Connection

This one:
https://www.amazon.it/dp/B07Q6Z65NX/ref=cm_sw_r_oth_apip_lLxQo4CodfT9O (https://www.amazon.it/dp/B07Q6Z65NX/ref=cm_sw_r_oth_apip_lLxQo4CodfT9O)
Whit USB2 Connection

I'm sure it depends from the cable.
Maybe with tether tool cable it works fine? (Usbc to usbc)

Actually my best connection in USB3 with 5+3m is with a Tether Tool Cable.
You need this active cable for keep USB3 speed connection...

https://www.tethertools.com/product/tetherpro-usb-3-0-superspeed-active-extension-cable/
Title: Re: Problems connecting X1D2 with Phocus
Post by: 0luke1 on December 06, 2019, 02:33:08 AM
Tether tool cable works. Thank you.