XCD 55V manual focus clutch issue

[Chengy]

Hey does anyone encounter issue with their 55v or 38v where when you engage the manual focus clutch, it can only focus bring closet point up to say 0.8m no matter how much I rotate?

I recall I had this issue once before but I can't remember how I resolved it. Any help will be appreciated.

[dhead]

I tried with the 55V, and this was just under 40 centimeters, which is closer than the spec sheet says.

[Chengy]

Thanks for both your reply.

I must first apologies, I think I framed my problem up poorly.

What I was trying to mean was my manual focus clutch just does not work. It won't focus anything other than within the range of approx 0.45m to 0.5m.

[Chengy]

How can you do a full reset on the lens ?

[polarphoto]

Have you got the lates firmware?

[Chengy]

I've tried:
- Updating lens firmware to latest
- Updating/Downgrading camera firmware between 2.0 and 3.0
- Cleaning the lens and camera connection point
- Reseting camera setting

Unfortunately none of these have worked. Looks like I will have to send it to the shop I bought from for next steps.

I do have a 38v and 90v so I know at least its not my camera body that is the issue.