problems with X1D-50c Firmware 1.15.1

[Imagecrazy]

Have to wonder how some of us ended up with pre release copies of the X1d and others not.  Did some camera stores sell their pre release demo versions?  I don't think mine is, so far so good.  If you think you have a pre release, should ask for a replacement.  Was not a finished product yet.

[Neimad]

I downgraded my camera to the previous version but I still have issues with the camera rebooting itself. The issue happen when the camera is very warm after using it for 20-25 min. It happens even more if I use intermittently the camera and put it in my bag between the shots. Being in the bag, the temperature increase very quickly.

@Imagecrazy: I'm also thinking that some of us ended with pre-release of the product or at least with very different hardware releases. Otherwise, I do not understand why some of us are having so much issues unresolved by firmware and not others.
The question is there a way to check when our camera has been produced? Is it coded in the Serial Number? (like it was with the V serie)

[pahciao]

I had issues with this firmware too but seems solved. I flashed 1.15.1 a second time over 1.15.1 and everything seems to have sorted itself out. I left the camera on for about 5 mins after the update completed (not by intention but because I was focusing on editing some images on the computer) -- not sure whether this made a difference too.

Not sure whether it will work for you, but thought I share.

[mkerouac]

I did not update to the 1.15.1 firmware and the issues with the dials not controlling the f-stop, shutter speed and even the focus point cropped up on my camera last week.  So unless my X1D was able to absorb the new firmware issues by Osmosis, I don't think this is just a firmware issue.  I have one of the early 4116 versions that came to the US.  Hasselblad support had me send a video of the issue.  They are now closed for the holiday.  I hope to hear something next week.  Fortunately, I only have the issues with the dials.  My camera is not freezing or rebooting.  That seems to be exclusive to the new firmware release.

Just for reference, I am on 1.15.0, I haven't had any issues with the no card error, so I didn't upgrade to 1.15.1
I did a reset to default settings - no help
I did a factory firmware reset per directions form HB service - no help
I tried A/S/M modes, no difference, dials do not work properly
I tried no lens on the body - not fixed
I tried different lens on the body - not fixed

So whatever is causing this can't be fixed by current firmware.  The fact that the issues appeared over time after the camera worked fine for months, has me thinking there is a hardware failure.  Some type of position sensor for the dials is not working correctly.  There can be multiple scenarios for this.  Only some of us have defective parts and they fail at about the same number of hours. Or all the parts are effected and those of us having the issue are just seeing early life failures.    Or some version of in between.  Although frustrating, HB is responsive and I'm hoping they can get to root cause and corrective action quickly.  Summer months aren't going to help.  Many Europeans take 3-4 weeks at a time off in the summer. 

[kiubabar]

I have issue of the SD card. Sometimes it showed memory full or card speed is too slow when I am using Lexar SD card. I need to reboot or remove the battery. Second, if the SD card is empty and you accidentally press the preview button, it showed "No image, half press back to LV" but you just can't back to LV, you need to remove your battery.

[pflower]

Compared to many others my X1D is behaving pretty reliably.  However I do occassionally get a No Lens Attached error at times when I haven't changed lenses or otherwise messed with the attached lens - in fact I only have the 45mm at present so can't change it. 

What I have just noticed in Lightroom is that the metadata for the files made with the X1D show that the vast majority of them were made with an unknown lens and approximately only 1/5th are stated as having been made with the XCD45mm - so there appears to be a bit of a problem in recognising what lens is attached to the camera and indeed whether or not it is attached.

Anyone else getting the same problem?

[mkerouac]

Have to wonder how some of us ended up with pre release copies of the X1d and others not.  Did some camera stores sell their pre release demo versions?  I don't think mine is, so far so good.  If you think you have a pre release, should ask for a replacement.  Was not a finished product yet.

I don't think it's so much that some of us have a pre-release camera, it's more likely that some of us have a camera at a different revision level.  Manufactuers will change parts and suppliers as part of their ongoing operations. Sometimes an equivalent part that is less costly is substituted after initial production begins.   Also many parts are dual sourced.  So some of us could have a camera with a competent from supplier A and others with the same component from supplier B.  The camera design intent is identical, but if one of the two suppliers has a latent quality defect, it only shows up for the unfortunate customers with the bad part. 

[cementjungle]

Compared to many others my X1D is behaving pretty reliably.  However I do occassionally get a No Lens Attached error at times when I haven't changed lenses or otherwise messed with the attached lens - in fact I only have the 45mm at present so can't change it. 

What I have just noticed in Lightroom is that the metadata for the files made with the X1D show that the vast majority of them were made with an unknown lens and approximately only 1/5th are stated as having been made with the XCD45mm - so there appears to be a bit of a problem in recognising what lens is attached to the camera and indeed whether or not it is attached.

Anyone else getting the same problem?

I don't think Lightroom has support for this lens just yet. They'll probably add it in some upcoming release. I'm just happy they have support for the camera itself!

[tedtrimmer]

All of us are having challenging situations with the X1-d and that is likely to continue, it is a tricky and unpredictable camera; yet it produces wonderful images.  Firmware issues not  forgotten, the internal camera  heat issue is likely to rear it's ugly head in the future as the sensor suffers heat damage.   This is a remarkable camera that pushes the limits and the cost will ultimately be born by the purchaser.  Hasselblad has not more secure future than the X1-d.  Let us hope that we are not merely rearranging the deck chairs on the Titanic.....

[NickT]

Ted I hear you on the Titanic analogy and I absolutely don't think that's the case. I do think that Hasselblad need to resolve these firmware issues...

[bdp]

New firmware 1.17.0 for X1D and H6 cameras is out.

[Imagecrazy]

Thanks, for notifying us of the latest firmware.  Since mine has no issues, knock on wood, will wait to update once I hear it is behaving.  I never did the 1.15.1.  What happened to 1.16??

By the way, had a long shoot yesterday, close to hour and a half with camera on most of that time, carrying it in hand.  Didn't notice any heat issues at all.  Is it possible this is a battery issue with some experiencing over heating since not all batteries are from the same source?  I have 3 batteries.  Some I have noticed heat up and some not.  I might mark them on bottom and track this.

[alkaabi]

I just did the 1.17.0 update, I'm sorry to report that it is absolutely of no help, and the problem mentioned here still the same.

[hcubell]

Which problem?

[alkaabi]

sorry, I meant "problems". to be quite fair, I only noticed front and rear dial problem.