you bet they are known to the company - this was on the heels of my H3DII-50 with a back that wouldn't come out of firmware boot mode ... and nobody knew what to do ...
I hear a lot of noise about Hassi quality. Most people seem to be content with having to "boot" their system every 100 shots or so.
I am priviledged to be able to afford many kits and I shoot with Leica (M9s), Nikon D3X and PhaseOne (back on H1).
No other system currently has so many glitches. Anybody ever having a software crash on Nikon?
Same for Phocus which is simply a waste of resources as a package. (check out my friend www.diglloyd.com
on H4 - he disliked the S2 much for the same reasons I did and I urged Hasselblad USA to loan him an H4 for comparison, which they did, thanks)
It is fine now that I have gotten the latest MacPro with sensless amount of power and the Radeon 58870 - but in my previous MacPro it would take the system down by its rotten kernel extensions and it would misbehave with the GPU which you cannot influence (like you can in PS).
My take as a business man (I am a banker) and the opinion of my photographer pro friends - unless Hasselblad gets the quality right soon - and the segmentation/value proposition too - there is trouble ahead.
PS: Speaking of value proposition - anybody feel capable of truly utilizing 80MP backs? I mean, does anybody have a system calibrated well enough to get the benefit? How do you do that? Tolerance between all components' alignement must be below 5 microns or so