Lens Problem ID 37:1

[Julien Becker]

Hi everybody !

I'm a glad H3DII-31 user since last wednesday. I also own two lenses, a barely used HC 80 and a new HCD 28.
I've updated the firmware of the back to the revision 251.
Firmware of the camera is 2.1.0

I used the camera this afternoon and got some errors.
I was shooting with the 80mm and got this error message : Lens Problem ID 37:1
The shots were totally underexposed.
I switched off and mounted the 28mm, switched on again and the camera needed about 30 seconds before it could operate.
I was not able to take a new shot and got  a new error message : "Exposure not possible   Check magazine".

 

Thank you !

[grandguru]

Lens error 37:1 could be a faulty shutter but can also be recorded from a poor connection between the lens and body, wipe the contacts with a clean cloth or tissue, nothing wet or abrasive please. The message about the magazine means that communication has failed, reboot and try again. If it happens again get your dealer or Hasselblad agent to check it.